My Account



Located in the top right corner of the page offers you the ability to view all aspects of your trading account, Add/Withdraw funds, Upload Documents and much more.


 

Add Funds and Withdrawal 

  • Enables you to make a deposit or place a withdrawal request with ease. 

 

Note – Deposited amounts are to be sent back to their original source if available. Therefore, a card deposit will always be returned to the card used to make the deposit. 

  • ADD FUNDS 

Selecting this option will display a case with the available payment methods. Your previously approved payment methods, will be displayed under: 

  • “My Payment Methods “, 

Adding a new payment method can be done by clicking on the options bellow: 

  • “Other Payment Methods “. 


Verification Center 

Enables to securely upload your documents directly in your trading account. 

 

Furthermore, you will be able to see the status of the uploaded 

  • Proof of Identity; and 

  • Proof of Residence. 

Note – Document section holds a  which if hovered with your cursor will display information concerning the acceptable documentation and size.

 

 

Settings 

  • We can modify and see the following aspects: 

  1. Account Information – Displaying the added data for your review; 

 

  1. Client Classification – Allows you to apply for an Elective Professional account and view the application status; 

 

Note – Applications are handled individually, and additional documents/information might be requested for approval. 

  1. Change Password – Enables you to change your password from within your account. 

 

 

  1. Notifications – Here you can select which notifications you would like to receive automatically, if any. 

 

Platform Settings

  1. Trading Settings 

  • Option will enable you to set a default amount to be displayed when deciding to Buy or Sell, enables you to launch trades faster with the desired amount. 

 

  1. View Settings 

  • Dark and Light platform teems; 

  • Opened position mode – Basic, Advanced, Floating. 

 

  1. Localization 

  • Time Zone – Will display instrument time related information in the preferred time zone; 

  • Language. 

 


Reports 


 

  • Account Statement – Displays the financial history of your trading account; 

 

  • Closed Positions – Displays only your closed trading positions; 

 

 

  • Cancelled Orders – Displays the canceled Buy/Sell orders.

 

 

 

Support 

  • Enables you engage our support department in case you need us. 

 

  1. Contact us 

  • Upon access it will redirect you to our Contact Us page, which will provide you with our contact details. 

 

  1. Support Center 

  • You will be redirected to the Frequently Asked Questions portion of the website. 

 

  1. Live Chat 

  • Will help you start a chat directly in your Web Based account. 

 

  1. How to file a complaint 

  • We will provide you with the official complaint form which will contain instructions concerning placing the said complaint which can be sent via email at the displayed address in point 1. Contact us. 

 

  1. Legal Documents 

 

 

  1. Meta Trader Accounts 

  • Clicking on it will bring us to the My Account version of the website for Meta Trader 4 accounts. 




Here you will be able to: 

  1. Add MT4 accounts; 

  1. View MT4 accounts; 

  1. Add documents – Verification Center; 

  1. Deposit directly within your MT4 account; 

  1. Withdrawal from within your Mt4; 

  1. Request funds transfers from one account to the other;